News

Members Encouraged To Download The SmartHub App

For those of our members that have smart phones or tablets, have you downloaded the SmartHub app yet? It is a great app that allows you to communicate with the cooperative, pay your bill, check your service status, check your use, report an outage and also links you to other items of interest. You can get the SmartHub App at your favorite app store. If you don't have a smart phone or tablet you can still access SmartHub on our website by clicking here.  Questions call 800-677-2612.

Cooperative donates Kill-A-Watt meters to local libraries.

Want to know why your electric bill is so high? Wondering if you’ll save by buying a new appliance? Worried about phantom load? We can help.

Understanding your energy consumption is the first step to knowing how to reduce it. With a Kill-A-Watt Meter, you can measure the energy usage of household appliances and electronics. By finding out how much they are using and taking the steps to make energy-saving adjustments, you can lower your utility costs year round.

Touchstone Energy Cooperatives Score Above the Rest

On May 11, the American Customer Satisfaction Index (ACSI) announced, “Energy utilities face serious challenges as customer satisfaction drops 3.2 percent.”

With an ACSI score of 71.9 on a scale of 0 to 100, the energy utilities sector dropped again for the third straight year. On a positive note that speaks to the cooperative difference and value of membership, Touchstone Energy Cooperatives remain the highest rated utility group.

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