In an effort to streamline all business units, Shelby Electric Cooperative (SEC), Shelby Energy Company, and PWR-net will be open for business from 6:30 a.m. to 4:30 p.m. Monday through Thursday, with offices closed on Friday. This summer work schedule will be in effect from June 9 to August 10.

“This schedule is meant to achieve some workflow efficiencies for the cooperative and will also offer some flexibility to members to have an extra 1/2 hour in the early morning and late afternoon to do business with us over the summer months,” said SEC President/CEO Josh Shallenberger. “If an outage comes up or something is required to be taken care of on a Friday, it will still be handled much as it is during a holiday or a weekend occurrence, so nothing changes there,” noted SEC Manager of Operations Terry Oldham. Same is true for PWR-net (217-774-2323) and Shelby Energy (217-774-2311).

Billing and accounting questions should be addressed during normal working hours by calling the cooperative at 217-774-3986. If you need to make a payment electric and PWR-net customers can use the SmartHub app or use the cooperative's secure Pay-By-Phone feature by calling 1-855-385-9981 and follow the automated prompts to pay by check, credit card, or debit card. Also, our drive up payment depository is available 24/7, and is located near the drive up window.

Remember to always call us at this number 1-800-677-2612 anytime you need to report an outage or have an emergency!